State Farm® Insurance Agent Nichole Thompson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Edwin Ortiz
March 1, 2026
1
out of
5
rating by Edwin Ortiz
"Nicole Thompson Has the worst customer service that I’ve ever experienced she does not listen and only wants to make a sale and is to her benefit only will not use this insurance agency again I couldn’t come down to get a clear policy"
We responded:
"Edwin, thank you for your review. After reviewing our records, we’re unable to find you in our customer system, and it appears you have not received services from our office. We are aware of your relationship to a former employee, and because of that, this review does not seem to reflect an actual customer service experience. We take legitimate client feedback very seriously and are always open to addressing concerns from customers who have directly utilized our services."
Lindsey McLaren
February 19, 2026
5
out of
5
rating by Lindsey McLaren
"I have had my auto insurance with State Farm and Nicole for a couple of years now, and I have had such great service. I recently added a homeowners policy with David’s help. He went over all the options and add-ons with me and made the entire process so easy!! I would definitely recommend them to anyone."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Nichole Thompson’s Team. "
kate lovato
February 15, 2026
5
out of
5
rating by kate lovato
"Emma is wonderful to work with!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Amarillo to know that you had such a wonderful experience with us here on State Farm Agent Nichole Thompson’s Team."
Ben Schwartz
February 14, 2026
5
out of
5
rating by Ben Schwartz
"I had a great experience. Emma is the best, she was so helpful and professional. I know it's not allstate , but the staff made me feel like I was in good hands."
We responded:
"Ben, thank you for your wonderful review of State Farm Agent Nichole Thompson’s Team! Ben, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Nichole Thompson’s Team! "
Hunter Ferrell
February 12, 2026
5
out of
5
rating by Hunter Ferrell
"Was changing insurance companies which is all ways a pain but I sat down with a young lady named Emma and the way she made everything as simple and easy as you could ask for she was amazing. She’s got a customer for life here"
We responded:
"Thank you so much for the 5-stars, Hunter! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Nichole Thompson’s Team anytime."
Dustin Oliver
February 12, 2026
5
out of
5
rating by Dustin Oliver
"I highly recommend Nicole Thompson State Farm Agency! Front staff is always polite and welcoming with a smile. Nicole and her staff are honest and will work hard to get you the policy you need. I love doing business with this group! Thanks for all your hard work!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Nichole Thompson’s Team. "
Erica Veale
February 11, 2026
5
out of
5
rating by Erica Veale
"Habbina did an amazing job getting me a great quote. Great customer service. Thank you."
We responded:
"Thanks so much for the fantastic rating, Erica! We are so glad you had a positive experience with us here on State Farm Agent Nichole Thompson’s Team. If there is anything we can do for you in the future, just give us a shout! "
Jennifer cox
February 11, 2026
5
out of
5
rating by Jennifer cox
"Habbina Gage, Licensed Sales Agent Is very knowledgeable and helpful with all my insurance needs. I recommend getting in contact with her and see if you can find a better coverage than you have or first time buyer of insurance."
We responded:
"Thank you so much for the 5-stars, Jennifer! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Nichole Thompson’s Team anytime."
Gabrielle King
February 10, 2026
5
out of
5
rating by Gabrielle King
"Could not recommend contacting this agency more. 100% satisfied with my rates, and they will work and search for the best policies for you. Habbina was super helpful and worked hard and got back to diligently when I switched."
We responded:
"Gabrielle, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Beth Moore
February 6, 2026
5
out of
5
rating by Beth Moore
"I simply adore Nichole and her incredible team. She is very knowledgeable on her products and really puts the customers first! She takes the time to make sure your coverages are right for your needs and she goes above and beyond. You simply could not find better!! Highly recommend her for all your insurance needs!"
We responded:
"Thanks so much for the fantastic rating, Beth! We are so glad you had a positive experience with us here on State Farm Agent Nichole Thompson’s Team. If there is anything we can do for you in the future, just give us a shout! "
Edward Chairez
February 6, 2026
5
out of
5
rating by Edward Chairez
"I had a great experience with David Bernal."
We responded:
"Thank you so much for the 5-star rating, Edward! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Fred Cox
February 6, 2026
5
out of
5
rating by Fred Cox
"Habbina Gage has been our agent for years now and was happy for her to go to work with this location. I look forward to getting my policies moved to State Farm as they come up for renewal!"
We responded:
"We are grateful for your 5-star review, Fred! Thanks for taking a moment to share your positive rating of State Farm Agent Nichole Thompson’s Team here in Amarillo . "
Jerry Quinn
February 3, 2026
5
out of
5
rating by Jerry Quinn
"Great service always no matter the issue"
We responded:
"Jerry, We truly appreciate your 5-star review! It’s our pleasure to support you with your insurance, and we’re glad to know you had a positive experience. Please don’t hesitate to reach out if you need any further assistance."
Herbert Campelo
February 3, 2026
5
out of
5
rating by Herbert Campelo
"Their service is amazing, I've always been well treated and my concerns have always been quickly addressed."
We responded:
"Herbert, Thank you for taking the time to leave such a great review! We’re grateful for the opportunity to assist you with your insurance, and we’re here to support you every step of the way. Don’t hesitate to contact us anytime!"
Habbina Gage
January 30, 2026
5
out of
5
rating by Habbina Gage
"Love the quick responses and service I recieved and the prices!"
steven hunter
January 29, 2026
5
out of
5
rating by steven hunter
"Very helpful, saved me quite a bit of $$$ on home and my auto. Highly recommend."
Ronan Selva
January 28, 2026
5
out of
5
rating by Ronan Selva
"Nicole was very pleasant and very helpful when I requested my policy and she done it rapidly. She was very down to earth and wanted to know anything else she can do for me. Her staff was wonderful everybody there treat you like family members. Nichole and her staff are very warm and caring people and want to make sure that my needs and my family needs were taken care of. They get right back to you as soon as you call them as they promise very honest company that Nichole represents."
We responded:
"Ronan, Thank you so much for your kind words! We're thrilled to hear that we could assist you with your insurance needs. Your trust means a lot to us, and we're always here to help whenever you need us."
Jannette
January 28, 2026
5
out of
5
rating by Jannette
"David is amazing! He’s helpful, knowledgeable, and quick to respond. He made getting car insurance simple and found me great coverage. Highly recommend!"
We responded:
"Jannette, Thank you for taking the time to leave such a great review! We’re grateful for the opportunity to assist you with your insurance, and we’re here to support you every step of the way. Don’t hesitate to contact us anytime!""
Marvin Carr
January 27, 2026
5
out of
5
rating by Marvin Carr
"Friendly, helpful service, got answers while on the phone"
We responded:
"Marvin, Thanks so much for your wonderful review! We're happy to have been able to assist you with your insurance and appreciate your trust in us. We’re here whenever you need support!"
Brook S
January 25, 2026
5
out of
5
rating by Brook S
"Nash is so helpful and so understanding! She really went out of her way to make things happen for me! Nash is such a wonderful employee!!!!!"
We responded:
"Brook, Thank you for taking the time to leave such a great review! We’re grateful for the opportunity to assist you with your insurance, and we’re here to support you every step of the way. Don’t hesitate to contact us anytime!"
Carla Jones
January 23, 2026
5
out of
5
rating by Carla Jones
"Emma was great!"
We responded:
"Carla, Thank you for taking the time to leave such a great review! We’re grateful for the opportunity to assist you with your insurance, and we’re here to support you every step of the way. Don’t hesitate to contact us anytime!"
Kim Lusk
January 22, 2026
5
out of
5
rating by Kim Lusk
"Nash was professional and helpful."
We responded:
"Kim, Thank you for taking the time to leave such a great review! We’re grateful for the opportunity to assist you with your insurance, and we’re here to support you every step of the way. Don’t hesitate to contact us anytime!"
Michael Martinez
January 22, 2026
5
out of
5
rating by Michael Martinez
"Nice and friendly service. They werevery thorough answering any questions I had."
We responded:
"Michael, We’re so thankful for your positive review! Helping you with your insurance was a pleasure, and we’re always here whenever you need us in the future. Don’t hesitate to reach out!"
joseyya
January 21, 2026
5
out of
5
rating by joseyya
"Nash had great customer service and answered all my questions. If you need questions answered I would definitely ask for Nash"
We responded:
"Joseyya, We appreciate your fantastic review! It’s great to know our team made a difference with your insurance needs. We look forward to assisting you again and continuing to exceed your expectations!" Let me know if you want these customized further! "
Zaybri hernandez
January 21, 2026
5
out of
5
rating by Zaybri hernandez
"It was wonderful working this Nash Eastep, she met my accommodations with no issues and is great at communicating."
We responded:
"Zaybri, We appreciate your fantastic review! It’s great to know our team made a difference with your insurance needs. We look forward to assisting you again and continuing to exceed your expectations!""