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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Salazar

October 30, 2025

5  out of  5
rating by David Salazar
"Nichole, David, Uriah are the best as they come in this type of business….. best price that I was able to find for my situation…."
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devin goheen

October 29, 2025

5  out of  5
rating by devin goheen
"Best customer service ever! The agent David helped me get everything I needed done super fast. Highly recommend this location! Always a pleasure talking with them!"
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Trisha Smith

October 28, 2025

5  out of  5
rating by Trisha Smith
"Very friendly and professional!"
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Kenneth Broxterman

October 28, 2025

5  out of  5
rating by Kenneth Broxterman
"Nichole has taken time to work with me to lower my rates! Highly recommend."
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Jenelle_ Xo

October 27, 2025

5  out of  5
rating by Jenelle_ Xo
"Nichole Thompson’s team is fast and efficient. I found great rates and they answered all my questions. Everyone in Amarillo should call or go by to save money."
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Kason Hurt

October 24, 2025

2  out of  5
rating by Kason Hurt
"I am extremely upset. We asked back in August to move our home owners insurance policy over to this office because State Farm has been so good to us. We were under the impression everything would go into affect the beginning of that following month. Which would have been September 1st. Fast forward to now. We never saw anything change over nor anything come out of our escrow. So I call today. The application was never submitted and now the quote is 200.00 more than what I was originally quoted. Apparently the guy I dealt with which was amazing is no longer there and the new guy just acted like, “oh well” pretty much deal with it. If I had the time to deal with all the hassle of changing to a different office I would. No notification, no call to ask us if we wanted to continue our app. Nothing. Very disappointed as this office has always been fantastic to us."
We responded:
"I sincerely apologize for the frustration caused by the delay in processing your homeowners policy. Due to an employee transition and a missed follow-through on September 1, your policy was not started as expected. I am truly sorry for this oversight. We understand how important your coverage is, and I ask for your understanding as we navigate the human side of business. While this situation was not intentional, it has given us the opportunity to learn and improve. We are committed to doing better for you and all our customers moving forward. Please know that our intent was never to give an “oh well” impression — that is not our heart at all. We value you and take our responsibilities seriously, operating under the guidelines and licensing requirements of the State of Texas. We have now processed your homeowners policy and would love the chance to make things right and ensure your confidence in us is restored. Please don’t hesitate to call me directly at 806-391-1033 if you’d like to discuss further. Thank you for your understanding and continued trust. Warm regards,"
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Sara Gabel

October 23, 2025

5  out of  5
rating by Sara Gabel
"I cannot recommend Jenny McGavock enough! I was able to quickly give her my information and my quotes were delivered seamlessly. I didn’t have to wait to get all the coverage I needed."
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Max

October 23, 2025

5  out of  5
rating by Max
"Jenny McGavock helped me with all questions I had on my policy!! Recommend her -Great Customer Service"
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Fatima Lucas

October 22, 2025

5  out of  5
rating by Fatima Lucas
"David has been nothing but helpful throughout the years! Anytime I need help he makes sure to get it done fast and to the best of his ability. 10/10 recommend"
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Stephen Rogers

October 21, 2025

5  out of  5
rating by Stephen Rogers
"Had the pleasure of sitting down with Nicole who was so great to talk to, her enthusiasm shined through and she was an absolute credit to her profession. Highly recommend"
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Jenn Getmam

October 21, 2025

5  out of  5
rating by Jenn Getmam
"Nicole is very professional and easy to understand!!!"
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David Calhoun

October 20, 2025

5  out of  5
rating by David Calhoun
"She has treated me right and helped me when I didn’t understand insurance. Give her a raise! Best Agent."
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Timothy Norris

October 17, 2025

5  out of  5
rating by Timothy Norris
"She wasn't even my agent and she went out of her way to help me so I switched agents. I highly recommend this agency my stress levels went way down."
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Shae Griminger

October 16, 2025

5  out of  5
rating by Shae Griminger
"Nichole is always on top of things, and takes great care of us. I know I can always rely on her to get things done. She has saved us an incredible amount of money on our insurance for both our personal home and auto, but also our investment property. I highly recommend!"
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Daniel Matelic

October 14, 2025

5  out of  5
rating by Daniel Matelic
"Great customer service, and they take care of your needs. Business minded company that makes you feel like family"
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Gilbert De Leon

October 14, 2025

5  out of  5
rating by Gilbert De Leon
"I love it here no matter what they listen and care! Highly recommend this office for insurance."
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Masoud Masoudi

October 14, 2025

5  out of  5
rating by Masoud Masoudi
"Great service she helped me save so much and was so friendy."
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Christian Chancy

October 13, 2025

5  out of  5
rating by Christian Chancy
"She is was very helpful, especially helping me through my process with my claim, and had my questions answered!!"
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Rocio Carrion

October 13, 2025

5  out of  5
rating by Rocio Carrion
"Highly recommend this office for all your insurance needs. Great customer service!!!🌟🌟🌟🌟🌟"
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Landrie Valenzuela

September 26, 2025

5  out of  5
rating by Landrie Valenzuela
"Uriah has helped with my insurance needs for quit sometime now!! I would recommend him to anyone and everyone if possible!! He not only puts things in lamaence terms for us but he helps us understand our needs and that is just beyond helpful!! Thank you for all you do for my family Uriah and Nichole Thompson State Farm!!"
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Isaiah Gutierrez

September 26, 2025

5  out of  5
rating by Isaiah Gutierrez
"Uriah has been particularly exponential when coming to my insurance needs… he always go out of his way for my on going questions!! He has been a huge part in getting us educated with insurance and exactly what we need!! Thank you so much Uriah, and Nichole Thompson State Farm!"
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Ethan Mendoza

September 26, 2025

5  out of  5
rating by Ethan Mendoza
"Uriah has been so awesome for me and my family!! Thank you so much for helping us out!!! He be on measures!!! Great job Uriah and Nichole Thompson State Farm"
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Heather Wilox

September 12, 2025

5  out of  5
rating by Heather Wilox
"Amazing customer service! Uriah D was great. He was very nice and explained things in very professional way and it was an all around great experience!!"
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Mirna Chicas

August 28, 2025

5  out of  5
rating by Mirna Chicas
"David with Nichole Thompson State Farm Insurance was truly such a great help! As someone who’s never had insurance before and had lots of questions, he answered every single one satisfactorily. I would give 10 stars if I could!"
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Melon JN

August 27, 2025

5  out of  5
rating by Melon JN
"I went here just to get a car insurance quote for a single car and ended up signing with StateFarm for the whole family! I had a great experience with Uriah Diaz! He was extremely helpful and answered all questions that I had. Made sure I understood everything that was being covered. Overall very friendly atmosphere, even Nicole had greeted me."