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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pedro McArthur

October 29, 2024

1  out of  5
rating by Pedro McArthur
"This agency has provided poor customer service and disappointing rates. Our agent, Uriah Diaz, didn’t take the time to explain our home insurance policy thoroughly, leaving me confused about what certain coverages were for and unsure about what we actually needed."
We responded:
"Pedro, unfortunately I don’t find your name in our system or see you being a current customer with contacting with our office. I believe it's important to have a thorough understanding of your coverage, especially given the current market conditions. I’m happy to give you a quote and or help you find the agent you visited with. My team and I are committed to ensuring you are satisfied with your insurance choices. Please let me know your availability, and we can arrange a convenient time to chat. Looking forward to hearing from you! 806-391-1033 :)"
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sh co

October 9, 2024

5  out of  5
rating by sh co
"Nichole has been very helpful with my claim and answering any questions i have"
We responded:
"Thank you! I'm here for you and most importantly to help answer your claims questions and help you navigate that process. :)"
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Amanda Maes

October 5, 2024

5  out of  5
rating by Amanda Maes
"Giving a 8 Star review for awesome customer service and great professionalism, the best prices In town, and for honesty. Nichole makes you feel like you’re right at home and Uriah just gives the best warm welcomes. Definitely make you feel like family."
We responded:
"Thank you Amanda for the awesome words in this review! When you are with my agency you are family!! :)"
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Elva Martinez

October 4, 2024

5  out of  5
rating by Elva Martinez
"Sharing experience for my sister shania uriah D was the best help for her in getting the most affordable insurance and super friendly very fast and easy insurance agency!"
We responded:
"Thank you Elva for sharing the review for our team member Uriah he does a great job helping find the most affordable rate with SF. We are here for you!"
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ashley ward

October 3, 2024

5  out of  5
rating by ashley ward
"Uriah and all the staff at State Farm were very helpful and so nice ! I would highly recommend them to anyone needing insurance!"
We responded:
"Ashely thank you for the kind words and highly recommending us. Appreciate your business and we are here for all your insurance needs!"
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Angela Grimes

September 26, 2024

5  out of  5
rating by Angela Grimes
"Uriah was awesome got us all set up with drive safe and save!! Come by and give them a call Nichole Thompson State Farm"
We responded:
"Angela we love having you at our office and visiting with you! :) I'm so glad Uriah was able to help and get the drive safe & save set up. We are here for you!"
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Lorena lugo

September 22, 2024

5  out of  5
rating by Lorena lugo
"Uriah has yet to disappoint us!!! He does everything to make sure my family is takin care of!!! Thank you Nichole Thompson StateFarm"
We responded:
"Lorena thank you for the review for Uriah and our office. What a blessing having you and your family at our agency. We are here for you!"
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Burgess Services

September 22, 2024

5  out of  5
rating by Burgess Services
"Uriah with Nichole Thompson State Farm takes care off all business needs! This gentleman gets in contact with me at a constant! I know rates are high everywhere right now but Uriah with Nichole Thompson state Farm makes sure my risk needs are always met!!! Thanks for all you do"
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Uriah Cepeda

September 20, 2024

5  out of  5
rating by Uriah Cepeda
"Uriah Diaz really worked hard on getting me the best rates. He also was very prompt on responding and had great professionalism all the way around. I highly recommend"
We responded:
"I love to hear that our team was prompt and professional to help get all your questions answered and insurance needs met. We are here for you! :)"
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Julian Martinez

September 19, 2024

5  out of  5
rating by Julian Martinez
"Uriah with Nichole Thompson State Farm is the epitome of like a good neighbor!! I can ask him questions at all times of the day or night! He has gone out of his way to help me and my family throughout this dreadful process! Thanks for making it so easy!!!"
We responded:
"Julian I'm so glad to hear that a process we often dread Uriah was able to go way and beyond. I'm so glad we exceeded your expectations. We are here for you! :)"
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Maria Diaz

September 18, 2024

5  out of  5
rating by Maria Diaz
"The customer service here is the best I've ever experienced. Uriah was so kind and talking to him on the phone was like talking to a friend ive known for years . They really made the process of getting insurance so easy and smooth."
We responded:
"Thank you for your review! I'm so glad your policies are with us at our agency! We want to help you for years to come with a great experience! :)"
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Kaylee Dellus

September 13, 2024

5  out of  5
rating by Kaylee Dellus
"Nichole Thompson State Farm is an exemplary office! This team has helped me out so much in the guidance of insurance! Uriah has gone head to toes to help me and what’s best for my needs. Thank you so much Uriah and Nichole Thompson State Farm Amarillo!!!"
We responded:
"Thank you for kind words about our office! We are here for you and to guide you through all your insurance needs. "
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Jackie serbantez

September 13, 2024

5  out of  5
rating by Jackie serbantez
"This agency has provided me with top notch customer service and great rates. Our agent, Uriah Diaz, took the time to patiently walk me through our home insurance policy and explain what certain coverages were for and what we did and did not need. He has made this whole process a breeze. As a first time home buyer, I truly appreciate all the knowledge and help that Uriah has provided so far. I have full confidence that I am in the right hands with this agency."
We responded:
"Thank you for your review! We are so excited to help you during your home purchase process. If there is anything you need, we are here for all your insurance needs. :)"
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Cody Burkham

September 12, 2024

5  out of  5
rating by Cody Burkham
"Uriah has been a huge help with me and my family when it comes to insurance, which is a foreign language to me. The level of knowledge and communication he brings is awesome! We are glad to be in the office of Nichole Thompson State Farm"
We responded:
"I'm so glad we could provide you with excellent customer service and knowledge of your insurance products. So glad you are with us at our agency! :)"
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Noah Fernandez

September 10, 2024

5  out of  5
rating by Noah Fernandez
"Uriah has gone out of his way for my family and I on several occasions. I will be going to Nichole Thompson State Farm for years to come! His customer service is above and beyond and we always feel incredibly valued’ thank you Nichole Thompson State Farm. And thank you Uriah!!"
We responded:
"Thank you for your review! I'm so glad we could help go above and beyond for all your insurance needs. I'm so glad you are with us at our agency!"
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Stevie Buckner

September 10, 2024

5  out of  5
rating by Stevie Buckner
"Nichole Thompson State Farm is a family oriented organization! Uriah has never failed on anything when it comes to insurance and all the questions I have in and out! He will get back to me within the day or next if he has to ask questions. I will be staying with this insurance agency for years to come thanks to Uriah!!!"
We responded:
"Thank you for your review! I'm so glad we were able to answer your questions and provide you feedback quickly. I'm so glad you are with us and we want to be the best for you for years to come. :)"
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Sarah Mora

September 5, 2024

5  out of  5
rating by Sarah Mora
"Uriah has been a champion for us and our insurance needs. He has not only worked with us and our policies but he helped us out when my family continually grew. This office shows professionalism and gracefulness in all aspects of the insurance work! Thank you Nichole Thompson State Farm. We will grow with you all for years to come"
We responded:
"I'm so proud of our team that continues to be professional and graceful. Uriah continues to be that lead in our office. Please come by and let us make you a coffee/latte. Thank you for being a valued customer at my agency!! :)"
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Michael Gavina

September 5, 2024

5  out of  5
rating by Michael Gavina
"I have been a State Farm member for years now and Nicole Thompsons office I would have to say is one of quality. That team is advantageous and direct!! Uriah continues to help me outside of office hours and has been a huge help with my crazy work schedule! Thank you Nicole Thompson State Farm! This is your one stop shop for quality insurance"
We responded:
"Michael thank you for being a valued customer and growing with your policies with our agency! We aim to continue to do whatever we can whether after hours or on a weekend, we are here for you!"
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Makayla Torres

September 4, 2024

5  out of  5
rating by Makayla Torres
"Uriah is just awesome when it comes to helping us out with our insurance needs! This office in general has been a huge help to me and my family! Thanks for answering my endless questions always! Thank you Uriah and Nichole Thompson State Farm"
We responded:
"Thank you for the shoutout to our team member Uriah! He is an incredible asset of knowledge for our families and all their insurance needs. Please come by our office anytime. "
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Nathan

September 4, 2024

5  out of  5
rating by Nathan
"I’ve been with StateFarm for a couple of years now and Uriah has yet to disappoint! Yes rates are high right now but all I do is call him and he is right on it to help us figure out how to save a little! Uriah is one of the best insurance guys we have ever worked with! Call Nichole Thompson State Farm and let Uriah quote you!!! Thank you so much!"
We responded:
"Thank you Nathan for the awesome review! We want to continue that awesome service, while saving you money and being the best we can be. :)"
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Daniel Aldaz

September 2, 2024

5  out of  5
rating by Daniel Aldaz
"Ask for Uriah Diaz, great insurance agent. Very friendly, Makes everything easy for you"
We responded:
"Thank you for shoutout to our team member and licensed agent Uriah! He goes all out for his customers!!"
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Josie Galvan

September 2, 2024

5  out of  5
rating by Josie Galvan
"Uriah has been such a help to me and my family. Nichole Thompson's office is so inviting and really enjoy going up there to just pay a bill! Nichole Thompson State Farm is a great place for your insurance needs!"
We responded:
"Thank you we want you to have an inviting experience while taking care of all your insurance needs! We are here for you!!"
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Marissa Aubrey

August 27, 2024

5  out of  5
rating by Marissa Aubrey
"Nichole Thompson State Farm is beyond great!! Uriah has helped me and my family out so so much! Thank you for all you all have done"
We responded:
"Marissa thank you for the kind words to our office and Uriah! So glad we could make your experience good on all your insurance policy needs!"
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Adriana Castillo

August 27, 2024

5  out of  5
rating by Adriana Castillo
"This office has been just been exemplary!! There fundamental family mottos are what drives me to stay with with this office even though prices are crazy right now!! Uriah is definitely someone you need to call! Thank you all so much for your help!"
We responded:
"Adriana I’m so glad you had a great experience with that one on one experience at our office! Thank you for your support but also we are here for you in all your policy needs! Thank you for the shoutout to Uriah!"
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michaela broyles

August 26, 2024

5  out of  5
rating by michaela broyles
"Nichole Thompson State Farm is more than knowledgeable about the products they offer. They never seize to amaze me with the upmost professionalism! Uriah has been able to guide us on this important process of life. Thank you so much for getting my family all set"
We responded:
"Michaela thank you for your kind words. Most definitely we want to work hard to guide you through the process of products and help you make the best decisions for your family. I'm so glad Uriah exceeded your expectations. He cares about our customers! :)"