
State Farm® Insurance Agent Nichole Thompson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Courtney Saunders
June 18, 2025
"Very awesome to talk too!!!!!"
amanda kenner
June 16, 2025
"Was a fast and easy process to get started, great rates"
Moises Chacon
June 15, 2025
"I had a great experience with Nichole she went out of her way on the weekend. Highly recommended her to everyone!"
Rocky Terry
June 15, 2025
"Very sweet and really nice to talk to . She is very sweet and really awesome"
Maria Diaz
June 13, 2025
"I always receive great service!!! They definitely go above and beyond to make sure you’re taken care of ! They truly care about their customers even calling me to wish me happy birthday!"
Brett Vauble
June 12, 2025
"From the moment I reached out, she was friendly, professional, and incredibly knowledgeable. She took the time to understand my needs and helped me find the perfect coverage, explaining everything clearly and making the process completely stress-free. It's rare to find someone who genuinely cares about their clients like Nichole does. If you're looking for someone reliable, responsive, and truly dedicated, Nichole is the one to call. Highly recommend!"
Daysha Davis
June 11, 2025
"⭐️⭐️⭐️⭐️⭐️ The front desk lady, Spring, was so helpful and welcoming—she made everything smooth and easy! And Nichole Thompson is absolutely the best at what she does—knowledgeable, professional, and truly caring. Highly recommend this office for anyone needing insurance help!"
Jennifer Bradshaw
June 6, 2025
"Nicole is very knowledgeable and helpful. Definitely recommend her and her staff"
Starla Stone
June 4, 2025
"This agency is so good!! They answer questions quickly and return calls when they say they will!’ Very sweet and professional members!! I highly recommend this agency!!"
Marko 806
May 29, 2025
"awesome service!"
Joshua moises Morin
May 28, 2025
"Great experience with the office. I highly recommend anyone looking for insurance to work with Nichole and her team."
Melanie
May 27, 2025
"Do NOT do business with this agency. Find yourself someone else. Not only do they not get your orders correct, they will accuse you of looking for an argument just because you ask for clarification! If you want to see the emails, I have them!!! I will be filing a DOI case as well as reporting to the State Farm home office. You don’t email someone back during non-business hours asking them to not email you during non-business hours. That’s not how it works. You merely respond to the email you receive during business hours. See how that works? If you are responding to emails in off-hours, that’s on you. Don’t tell me you deserve a day off when you responded during your day off!"
"Melanie I'm sorry you feel that way. Our team work hard to get your home to closing and it was effortlessly when you went to closing. Unfortunately, I did ask that late communication on Saturday night be during business hours as it causes confusion. Every agent is not a good fit which is why when you transferred it was disappointing as my team has answered every call/text for you as fast as we could but it seemed you were never happy with our office. We understand transfers so we wish you happiness with your new agent but our whole team deserves time off especially during the holidays as are observed at every business. We welcome questions for clarity but even after we clairfy you still seemed disatisfied and wanted to be upset with our office. We responded every time to you without effort and in a timely manner so your complaint although disappointing will show that. Thank you!"
Deqawn Wooten
May 23, 2025
"Macey was quick and knowledgeable, she helped answer every one of my questions that I had!"
Chris Taylor
May 15, 2025
"Awesome people to work with"
Daniel Matelic
May 7, 2025
"Erendida Martinez was extremely helpful in fixing my billing issues (after many couldn’t)and went above and beyond to make sure it was correct. She’s the main reason I’ll be continuing to do business with State Farm"
Dannette Coker
April 29, 2025
"The people in the office were so friendly and easy to deal with. The rates were good. I would recommend them to everyone."
Shelby Cagle-Ledune
April 25, 2025
"David was super sweet when I called to check on my policy! He helped me fix my discount odometer reading, and set up my new policy!"
Nathan Wade
April 22, 2025
"Nichole is the very best insurance agent I have ever had! I have and would recommend her to anyone needing insurance!"
Jenelle_ Xo
April 18, 2025
"Nichole Thompson’s team is fast and efficient. I found great rates and they answered all my questions. Everyone in Amarillo should call or go by to save money."
J'Nessa Reynoso
April 10, 2025
"Nichole Thomas and her team helped me out so much! They gave me the best quote possible and helped me for almost 2 hours trying to get the best insurance possible. 10/10 would recommend to everyone"
Sherri Toliver
April 7, 2025
"I had an amazing experience working with Nichole. From start to finish, very professional, knowledgeable, and incredibly responsive. She took the time to explain all of my options in a way that was easy to understand. l truly felt like she had my best interests at heart. If you’re looking for someone who’s trustworthy, dependable, and genuinely cares about their clients, I highly recommend Nichole."
Billy Lopez
March 27, 2025
"Nichole did an amazing job!!!! Beyond helpful and very professional. Nichole was great at communication and getting me the best rates possible all while be very polite and kind."
David Calhoun
March 18, 2025
"She has treated me right and helped me when I didn’t understand insurance. Give her a raise! Best Agent."
Becky McPherson
March 14, 2025
"I just changed my auto coverage and I talked to Erendida Martinez and she was very polite, knowledgeable and handled the change quickly. Thank you for your help. My last name is now Edmonson. 5 STARS"
Alex Rivas
March 12, 2025
"Amazing service!!! David helped me"